Terms and Conditions
Effective Date: April 2, 2026
Last Updated: April 2, 2026
1. Agreement to Terms
Welcome to CROWNSTONE CONSULTANTS LIMITED ("Company," "we," "us," or "our"), located at https://www.crownstoneconsultants.com (the "Website" or "Services").
These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and CROWNSTONE CONSULTANTS LIMITED governing your access to and use of our Website, digital services, consulting packages, training programs, and all associated offerings.
By accessing, browsing, or using our Website and Services, you expressly agree to be bound by these Terms and Conditions in their entirety. If you do not agree to all terms outlined herein, you must discontinue use of the Website and Services immediately.
We reserve the right to modify these Terms at any time. Continued use of the Website following any modifications constitutes your acceptance of the updated Terms.
2. Use License and Intellectual Property Rights
2.1 Grant of License
CROWNSTONE CONSULTANTS LIMITED grants you a limited, non-exclusive, non-transferable, and revocable license to access and use the Website and Services for lawful purposes only, in accordance with these Terms.
2.2 Intellectual Property Ownership
All content, materials, designs, text, graphics, images, videos, logos, trademarks, service marks, and intellectual property on the Website and Services ("Content") are the exclusive property of CROWNSTONE CONSULTANTS LIMITED or its licensors. All intellectual property rights are reserved worldwide.
You may not:
Copy, reproduce, or republish any Content from the Website
Modify, adapt, translate, or create derivative works from the Content
Sell, rent, lease, transfer, assign, or sublicense any Content
Distribute, display, or publicly perform any Content
Reverse engineer, decompile, or disassemble any technology or software
Scrape, crawl, or use automated tools to harvest data or Content
Remove or alter any proprietary notices, labels, or marks
Use Content for commercial purposes without express written consent
2.3 User-Generated Content
By posting, uploading, or submitting any content, comments, feedback, or information to our Website ("User Content"), you grant CROWNSTONE CONSULTANTS LIMITED a worldwide, perpetual, irrevocable, royalty-free license to use, reproduce, modify, distribute, and display such User Content in any format or media.
You represent and warrant that:
You own or have full rights to the User Content
The User Content does not infringe third-party intellectual property rights
The User Content does not contain defamatory, libelous, obscene, or unlawful material
You have obtained all necessary consents from any individuals depicted in the User Content
3. Acceptable Use Policy
3.1 Prohibited Activities
You agree not to use the Website or Services for any unlawful, harmful, or unethical purposes, including but not limited to:
Violating any applicable laws, regulations, or third-party rights
Transmitting malware, viruses, spyware, or harmful code
Engaging in harassment, bullying, or threatening behavior
Posting defamatory, obscene, or discriminatory content
Attempting to gain unauthorized access to systems or accounts
Interfering with or disrupting the Website's normal operation
Engaging in fraud, deception, or misrepresentation
Infringing on intellectual property or privacy rights
Impersonating another person or entity
Collecting personal data without consent
Engaging in commercial or promotional activities without authorization
3.2 Monitoring and Enforcement
CROWNSTONE CONSULTANTS LIMITED reserves the right to:
Monitor all user activity and content on the Website
Remove, edit, or refuse to publish any User Content that violates these Terms
Suspend or terminate user accounts that violate these Terms
Cooperate with law enforcement in investigating illegal activities
Take any legal action deemed necessary to protect our rights and interests
4. Cookies and Tracking Technologies
4.1 Cookie Usage
The Website uses cookies, web beacons, and similar tracking technologies to:
Personalize your browsing experience
Remember your preferences and login information
Analyze Website traffic and user behavior
Serve targeted advertisements
Improve Website functionality and security
4.2 Types of Cookies
Essential Cookies: Required for core Website functionality. These cookies do not require your consent and are automatically enabled.
Optional Cookies: Used for analytics, marketing, and enhanced features. You have the ability to accept or decline optional cookies through cookie consent settings.
Third-Party Cookies: Deployed by trusted partners for analytics, advertising, and content delivery. By using the Website, you consent to third-party cookie placement.
4.3 Your Cookie Choices
You may manage cookie preferences through your browser settings. However, disabling essential cookies may impair Website functionality. For more information, see our Cookie Policy.
5. Limitation of Liability and Disclaimers
5.1 Disclaimer of Warranties
THE WEBSITE AND SERVICES ARE PROVIDED ON AN "AS-IS" AND "AS-AVAILABLE" BASIS WITHOUT ANY WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, CROWNSTONE CONSULTANTS LIMITED DISCLAIMS ALL WARRANTIES, INCLUDING:
Merchantability, fitness for a particular purpose, and non-infringement
Accuracy, completeness, or timeliness of Content or information
Uninterrupted, error-free, or secure operation of the Website
Freedom from viruses, malware, or harmful code
Third-party services integrated with the Website
5.2 Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, CROWNSTONE CONSULTANTS LIMITED SHALL NOT BE LIABLE FOR:
Any indirect, incidental, special, consequential, or punitive damages
Loss of profits, revenue, data, or business opportunity
Loss of goodwill or reputation
Damages arising from unauthorized access or data breaches
Third-party claims or actions
Damages arising from user error or misuse
EXCEPT as limited by applicable law, our total liability to you shall not exceed the amount you paid for the Services in the preceding 12 months, or £100, whichever is greater.
5.3 Exclusions
The above limitations do not apply to:
Death or personal injury caused by our negligence
Fraud or fraudulent misrepresentation
Liability that cannot be excluded under applicable law
Your indemnification obligations to us
6. Digital Services and Consulting Engagements
6.1 Nature of Digital Services
Digital services, including consulting, training, software implementation, AI solutions, and advisory engagements, are non-refundable once accessed, commenced, or delivered in accordance with our Returns & Refunds Policy.
6.2 Service Delivery
Consulting sessions are scheduled by appointment
Materials are delivered digitally via email, portal, or cloud storage
Access credentials are provided upon payment confirmation
Services are provided "as-is" without guarantees of specific results
6.3 Your Responsibilities
As a client, you agree to:
Provide accurate information necessary for service delivery
Cooperate and participate in scheduled sessions
Implement recommendations in good faith
Maintain confidentiality of proprietary materials provided
Comply with applicable laws when using our services
6.4 Results Disclaimer
We do not guarantee specific business results, revenue increases, or outcomes. Results depend on various factors including your market, execution, resources, and implementation efforts. Our services provide expert guidance and support; actual results vary based on your circumstances and decisions.
7. Hyperlinking Policy
7.1 Approved Linking Organizations
The following organizations may link to our Website without prior written approval:
Government agencies and institutions
Search engines and directories
News organizations and media outlets
Educational institutions and trade associations
Accounting, law, and consulting firms
Professional industry organizations
7.2 Linking Guidelines
All links to our Website must:
Not be deceptive or misleading
Not falsely imply sponsorship, endorsement, or approval
Fit contextually within the linking party's content
Link to our homepage or relevant content pages
Use descriptive anchor text
7.3 Logo and Trademark Usage
Use of our corporate logo, trademarks, or proprietary imagery for linking purposes is strictly prohibited without a written trademark license agreement. Organizations wishing to use our logo must request written permission.
7.4 Link Requests
Other organizations seeking to link to our Website must submit a request including:
Organization name and website URL
Contact information
Specific pages intended to link to our Website
Rationale for the requested link
We will respond within 2-3 weeks. Approval is at our sole discretion based on relevance, brand safety, and mutual benefit.
7.5 Removal of Links
We reserve the right to request removal of any link to our Website at any time. Upon request, you must remove all links immediately. We are not obligated to respond to link removal complaints but will consider all requests.
8. Third-Party Content and External Links
8.1 Third-Party Website Disclaimer
Our Website may contain links to third-party websites and services not controlled by CROWNSTONE CONSULTANTS LIMITED. We are not responsible for the content, accuracy, reliability, or practices of external websites.
By clicking external links, you leave our Website and enter third-party domains. Review their privacy policies and terms of service before proceeding.
8.2 No Endorsement
Links to third-party websites do not constitute endorsement, approval, or affiliation with those sites or their operators.
8.3 Your Use of External Services
Your use of third-party services, products, or content is at your own risk. CROWNSTONE CONSULTANTS LIMITED assumes no liability for damages or losses arising from third-party services or content.
9. User Comments and Content Moderation
9.1 Comment Submission
While we may provide areas for user comments, feedback, or discussion, CROWNSTONE CONSULTANTS LIMITED does not pre-filter, edit, or review comments before publication (except as required by law).
9.2 Disclaimer Regarding User Comments
Comments reflect the views and opinions of individual users, not CROWNSTONE CONSULTANTS LIMITED, its agents, or affiliates. We do not endorse, approve, or assume responsibility for user comments.
9.3 Moderation Rights
We reserve the right to:
Remove, edit, or reject any comments
Delete comments that violate these Terms
Ban users who post inappropriate, offensive, or unlawful content
Monitor comment sections for abuse or violations
9.4 Your Representations Regarding Comments
By posting comments, you warrant and represent that:
You have the right to post the content
You hold all necessary licenses and consents
The content does not infringe third-party intellectual property
The content does not contain defamatory, libelous, or unlawful material
The content is not used to solicit business or promote illegal activities
10. Confidentiality and Proprietary Information
10.1 Confidential Information
During your engagement with CROWNSTONE CONSULTANTS LIMITED, you may receive proprietary strategies, methodologies, templates, business plans, and confidential information ("Confidential Information").
You agree to:
Keep all Confidential Information strictly confidential
Not disclose it to third parties without written consent
Use it solely for the purposes outlined in your engagement
Return or destroy it upon request
10.2 Exclusions from Confidentiality
Confidential Information does not include information that:
Was publicly available before disclosure
Was rightfully received from a third party
You develop independently without reference to our information
Is rightfully disclosed as required by law
11. Limitation on Website Accuracy and Updates
11.1 Content Accuracy
While we strive to provide accurate, current information, CROWNSTONE CONSULTANTS LIMITED makes no warranty regarding the accuracy, completeness, or timeliness of Content on the Website.
We do not guarantee that:
Information is error-free or up-to-date
Website functionality is uninterrupted
Content remains current or relevant
Third-party information is accurate
Pricing or availability is current
11.2 Updates and Changes
CROWNSTONE CONSULTANTS LIMITED reserves the right to update, modify, or remove Website content at any time without notice.
12. Payment Terms and Billing
12.1 Payment Acceptance
We accept major credit cards, debit cards, bank transfers, and other payment methods displayed at checkout.
12.2 Billing Accuracy
You agree to provide accurate, complete, and current billing information. You are responsible for notifying us of any changes to your payment information.
12.3 Recurring Charges
If you subscribe to recurring services, you authorize us to charge your payment method at the intervals specified. You may cancel recurring charges at any time by contacting care@crownstoneconsultants.com.
12.4 Disputed Charges
For billing disputes, contact us within 7 days of the charge. We will investigate and respond within 10 business days.
13. Termination and Suspension
13.1 Termination by User
You may terminate your account at any time by contacting care@crownstoneconsultants.com. Upon termination, your access to the Website and Services will cease.
13.2 Termination by Company
CROWNSTONE CONSULTANTS LIMITED may suspend or terminate your account if you:
Violate these Terms
Engage in unlawful or harmful conduct
Fail to pay for services
Violate third-party rights
Pose a risk to our business or other users
Termination may occur with or without notice at our sole discretion.
13.3 Effect of Termination
Upon termination:
Your right to use the Website and Services immediately ceases
Your account and associated data may be deleted
Any outstanding fees remain due
Provisions regarding intellectual property, confidentiality, and liability survive termination
14. Indemnification
You agree to defend, indemnify, and hold harmless CROWNSTONE CONSULTANTS LIMITED, its officers, directors, employees, agents, and affiliates from any claims, damages, losses, liabilities, or expenses (including attorney fees) arising from:
Your use of the Website or Services
Your violation of these Terms
Your infringement of third-party rights
Your User Content or comments
Your violation of applicable laws
15. Governing Law and Dispute Resolution
15.1 Governing Law
These Terms are governed by and construed in accordance with the laws of England and Wales, without regard to conflict of law principles.
15.2 Jurisdiction and Venue
You agree to submit to the exclusive jurisdiction of the courts located in London, England for any disputes or legal proceedings.
15.3 Dispute Resolution
Before initiating legal action, you agree to attempt resolution through informal communication with CROWNSTONE CONSULTANTS LIMITED at care@crownstoneconsultants.com.
16. Compliance with Laws
You agree to use the Website and Services in compliance with all applicable federal, state, local, and international laws, regulations, and rules.
17. Severability
If any provision of these Terms is found to be invalid, illegal, or unenforceable, that provision shall be severed, and the remaining provisions shall remain in full force and effect.
18. Entire Agreement
These Terms and Conditions, along with our Privacy Policy and Returns & Refunds Policy, constitute the entire agreement between you and CROWNSTONE CONSULTANTS LIMITED regarding the Website and Services. These Terms supersede all prior negotiations, understandings, and agreements.
19. Contact Information
For questions, concerns, or notices regarding these Terms and Conditions:
CROWNSTONE CONSULTANTS LIMITED
Email: care@crownstoneconsultants.com
Website: https://www.crownstoneconsultants.com
Address: 18084 182-184 High Street, North East Ham, London E6 2JA, United Kingdom
Response Time: We will respond to all inquiries within 24 business hours.
20. Acknowledgment
By using the Website and Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions in their entirety.
If you have any questions about these Terms, please contact us immediately.